What are missed calls costing your business?

Every missed call is a lost service booking, parts order, or repeat customer. See what it adds up to.

%
%
£
💸 ESTIMATED LOST REVENUE
£0 per month
and £0 per year

That's roughly 0 new customers a month who called, got no answer, and never called back.

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Based on industry averages and CrewOS client data. Adjust the numbers above to match your business.

Why missed calls cost more than you think

📉

Most never call back.

Once a call goes unanswered, the majority of customers don't try again — they just move on to whoever picks up.

🏁

They go to a competitor.

The vast majority of callers who don't get through will call the next garage or dealership on the list — the same day.

⏱️

Speed decides the sale.

Answering by the third ring measurably lifts booking conversion — every second on hold works against you.

It's not just the one call

31%
of calls come in outside business hours — evenings, weekends, and lunch — when nobody's picking up at all.
+18%
higher average order value for jobs booked by phone versus online — phone callers are your highest-intent customers.
89%
of customers who call after a breakdown or tow become repeat customers — if someone actually answers.