Getting to know your business

What's your hotel's Booking.com page?

We'll read your rooms, amenities and details from it to set up your AI concierge.

Knowledge Base

Build your knowledge base

Place any extra information your guests might ask about — FAQs, house rules, check-in details, local tips. Import a page as Markdown, or edit the FAQ example already filled in below to get started.

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This step is optional.
You can skip it now and add, edit, or manage your knowledge base anytime later in your Dashboard.
Initial agent customization

Let's give more love to our AI employee!

Customize your receptionist's identity and voice.

Choose an OpenAI Voice Model
Live operator transfer

When should your AI employee hand off to a human?

Give your AI receptionist a phone number to transfer callers to. It will offer this transfer in two situations: (1) the caller explicitly asks to speak with a real person, or (2) the caller's question goes beyond what the agent currently knows or has data for.

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This step is optional.
Leave the number blank if you'd rather your AI receptionist always handle calls itself, without offering a transfer.
Account setup

Great! Let's keep customizing!

Create your free account to save your agent customization.

Operations

How should your AI handle appointment scheduling?

Choose how appointments booked by your AI receptionist should be processed.

Send booked appointment details to a phone number via SMS.

Send booked appointment details to a WhatsApp number.

Send booked appointment details to an email address for manual processing.

Connect your Google Calendar for real-time slot booking.

Widget Customization

Customize Your Website Widgets

Pick the accent color and greeting for your website widgets — the chat and the click-to-call button share the same color and corner.

Chat and call buttons as they'll appear in the corner of your site. Press the phone to try a call.

🖥️ Live Widget Preview
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Alex — Receptionist
AI Hotel Concierge
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Welcome! 👋 I am your AI concierge and I speak many languages. Which language do you prefer, and how can I assist you with your stay or booking today?
🛏️ Check Rooms & Rates 🛎️ Hotel Amenities & Services 📍 Location & Directions
Final Step: Hire Employee

Ready to Create Your AI Receptionist!

We gathered your profile, MCP tools, and widget skin. Create a secure password for your new AI employee portal.

🔑 Set Portal Login Password
👤 Login Email / MemberKey: appointments@dealership.com