Simple, usage-based pricing.
Pay only for the calls and chats your AI Employee actually handles — no per-seat licensing, no setup fees, no charge for spam or hang-ups.
1 call ≈ 30 messages — calls under 5 messages (wrong numbers, instant hang-ups) aren't charged.
- ✓Inbound call answering
- ✓Website chat
- ✓Google Calendar integration
- ✓Conversation analysis & SMS notifications
- ✓Service booking
- ✓Parts request
- ✓Pricing & labor consultation
- ✓Vibe Mode no-code training
1 call ≈ 30 messages — calls under 5 messages aren't charged.
- ✓Inbound call answering
- ✓Website chat
- ✓Google Calendar integration
- ✓Conversation analysis & SMS notifications
- ✓Service booking
- ✓Parts request
- ✓Pricing & labor consultation
- ✓Vibe Mode no-code training
- ✓MCP integration
A unit is roughly one handled phone call or 30 chat messages. You're never charged for missed calls, wrong numbers, or immediate hang-ups.
Every plan includes
Answers every incoming call live, 24/7, without hold music or voicemail.
A chat widget on your site that answers questions and qualifies leads in real time.
Checks staff availability and books appointments directly into your connected calendar.
Every call and chat is analyzed for intent and outcome, with SMS alerts sent to your team when it matters.
Books MOTs and service appointments straight into your schedule, no back-and-forth.
Takes customer parts requests and routes them to your team.
Answers questions on job and labor costs, based on the pricing data you provide.
Teach your AI Employee new behavior with plain-language prompts — no developer needed.
Frequently asked questions
What's a unit?
A short call under 30 seconds is 0.2 units, a standard call (30s–3min) is 1 unit, and longer calls bill in 3-minute increments. A standard back-and-forth chat exchange is 0.5 units. Spam calls auto-disconnect and aren't billed.
Am I charged for missed calls or wrong numbers?
No — you only pay for conversations your AI Employee actually handles. Hang-ups and calls that never connect don't count.
How long does setup take?
A standard AI Employee deploys in minutes — paste your website, review what it found, and go live.
What happens if the AI can't handle a call?
It transfers — to a team member, an on-call number, or an SMS summary, with full context already collected, based on rules you set.
What is MCP integration?
MCP (Model Context Protocol) lets your AI Employee connect directly to your own systems — your DMS, CRM, or internal tools — as live data sources and actions, instead of relying only on what's built into CrewOS. It's included on the AI Receptionist plan and up; our team helps you wire up the first connection.